Privacy Policy

This Privacy Policy ("Privacy Policy") applies to all of our RealxERP mobile apps, services, features, software, networks, embeddable widgets, and website www.realxerp.com (together, "Services") unless specified otherwise.

Snaps Technologies Pvt. Ltd. (hereinafter referred to as "Snaps") operates this Site (www.realxerp.com) for his customer and other supporting services.Snaps, takes your privacy seriously. We work diligently to protect confidentiality, restrict transfer of personal data, incorporate technical safeguards and appropriate security policies, and identify privacy implications in new services.

This Policy describes how Realx ERP may collect, use, process, disclose, and safeguard information we obtain through the Service and in connection with our customer, partner and vendor relationships. It also tells you about your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns.

In addition to the activities described in this Policy, we may process Personal Information provided by our customers that we process as a data processor on behalf and on the instructions of these customers, which are the entities responsible for the data processing. To understand how a customer processes your Personal Information, please refer to that customer's privacy policy.

Information Concerning Subscriber and User Accounts: In order to provide you with the Services on Realxerp, Snaps Technologies Private Limited may collect or compile the following information: "Personally Identifying Information." Personally Identifying Information is information that you supply us with and may include your name, company name, e-mail address, mailing address or other information and your username and password to access the services;

Collection Of Information On The Internet

Our Web site may log a user's IP address, browser type and version, dial-up domain, and computer operating system when he or she visits the site. IP addresses may in some cases be linked to personally identifiable information. We use the tracked information to help diagnose problems with our server and to administer our Web site. IP addresses also may be used to gather broad demographic information (i.e.: Information that is not associated with any individual and is anonymous).

We collect customers' contact information (such as their e-mail addresses and location), skill levels (such as industry experience) and financial information (such as their account or credit card number). We verify our customer-provided credit card information with a third party prior to order processing.

We may send users mailings and other marketing collateral regarding product information and releases. Users may opt out of receiving any of the mailings and other marketing collateral by contacting Snaps by e-mail. If you do not wish to receive emails that Snaps considers necessary to provide the service you are requesting, you may contact Snaps as stated above to request that no emails are sent to the email address you provided.We reserve the right to compile and use data obtained from the scoring or other processing of products listed on this site or otherwise sold or licensed by Snaps, and to utilize these data for research, product development, and statistical analysis. Be assured that such data are used only in the aggregate and never disclose any individual's identity.

Mobile Apps or related Software Services:

When you download, access, and use the App, it may use technology to collect information:

Your Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs and other communication data and the resources that you access and use on or through the App.

Device Information. We may collect information about your mobile device and internet connection, including the IP address, operating system, browser type, mobile network information, and the device's telephone number.

Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, camera clips, audio and video clips, personal contacts, and address book information.

Location Information. When You instruct Realx to collect your employees location and subject to their explicit consent this App may collect real-time information about the location of your device.

How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

Our Services

We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.

Contact us

If you have any enquiries, comments or suggestions about the collection, use and/or disclosure of your personal data or this Statement, please contact Snaps Technologies Private Limited by email at support@realxerp.com.